Our healthcare team is committed to providing top-quality service for our patients and families in a people-centred, compassionate healthcare environment. Each one of our licensed doctors has been hand-selected by our leadership team for their world-class clinical excellence and dedication to remaining at the forefront of healthcare intelligence, science and innovation.
FREQUENTLY ASKED QUESTIONS
Virtual care is an excellent way for doctors to provide effective care at a distance. It is already used across Ontario to provide care where resources may not be available and is being rolled out province-wide to improve access to care, provide a more convenient option to patients, and to streamline doctor’s work so that they can see more patients. During a public health emergency such as the one with COVID-19 right now, virtual care options enable physicians to provide care to patients without the in-person interactions that could expose themselves or others to the virus. Depending on the technology your doctor uses, you will be able to participate in virtual care over the phone, on your smartphone or through your computer. If you’re not able to participate in virtual care, please let your doctor know. Book a virtual appointment online now.
Due to fluctuating patient demand, our physicians may reach their patient capacity before the walk-in clinic is scheduled to close. We suggest you visit our clinic as a walk-in patient at least an hour and a half before the posted closing time to ensure you are seen by a physician.
Walk-in patients without appointments will be seen on a first-come, first-served basis. You can book an appointment with the Bloor Walk-in Clinic by calling us or by visiting in person. When visiting the clinic without an appointment for immediate care or treatment, please let the receptionist know the reason for your visit so we can better assist you. If you are requesting services such as a complete physical or a pap smear, please let us know in advance as these services may require a longer booking period.
After your test, make sure to ask about the estimated time for your results to arrive and book an appointment to follow-up with your physician at the front desk. Unfortunately, the walk-in clinic does not give test results over the phone.
If your family physician or practitioner is away and you have an urgent concern that cannot wait until he or she is available, you may schedule an appointment with the on-call physician who is covering for your physician.
A nurse practitioner (NP) is a registered nurse with advanced university education who provides personalized, quality health care to patients. Ontario nurse practitioners provide a full range of healthcare services to individuals, families and communities in a variety of settings including hospitals and community-based clinics in cities and smaller towns in Ontario. Your NP works in partnership with physicians, nurses and other health care professionals such as social workers, midwives, mental health professionals and pharmacists to keep you, your family and your community well.